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I have lost my MFA token, what do I do?ġ.

Step 3 - Set up a secondary method of authentication.

Step 2 - Reboot your computer on receipt of your email.

Step 1 - Inform iSolutions that your token has arrived.

What do I do when I receive my MFA authentication token?.

My desk phone number is automatically there when I look at my MFA devices, why?.

I cannot scan the QR code using my iPhone / iPad.

I received an email “Your email access has been blocked” using iPhones / iPads.

I have enabled MFA and now I am not receiving calendar entries or emails using my Android or Apple iOS mail client.

I am not able to access my email account from Apple Mail after enabling MFA.

I am having trouble scanning the QR code at setup, what should I do?.

I am travelling overseas and I have chosen to get my code by call or text.

How to use the Microsoft Authentication App in China.

Microsoft Authenticator app does not open the sign-in request in a new window.

I use the Microsoft Authenticator app to generate a verification code, will I be impacted by the new features?.

I use an alternative method to approve MFA requests, will I be impacted by the changes?.

If I connect to the University VPN (GlobalProtect), will this change my location details?.

I am currently working or studying in a different country, will my location change?.

The app isn’t displaying my exact location in the UK, is there anything I need to do?.

Questions related to the new "Location" information provided by Microsoft Authenticator.

Can I authenticate through my smartwatch?.

What to do whether you lose your phone or your phone is broken.

Delete one of the existing sign-in methods.

Change the phone number previously added as a second method of authentication.

How to change your default sign-in method.

Setting up a second method of authentication

What to do if you have no signal or Wi-Fi connection.

What to do if you receive an unexpected MFA notification.

Approving the MFA request in the Microsoft Authenticator app.

How Multi-Factor Authentication (MFA) works Why do I need Multi-Factor Authentication (MFA) What is Microsoft Multi-Factor Authentication (MFA)